Powerful SharePoint Applications for Your Organization
– Increase efficiency and productivity with Crow Canyon Software –
Service-oriented - Customer-focused - With extra features
All of which are customizable using familiar SharePoint interfaces
Built using standard SharePoint features along with enhanced web parts, dashboards, custom code, and other special features. Runs on SharePoint 2007, 2010, and 2013
- IT Help Desk
- Employee Service Center
- Facility Maintenance
- Human Resources
- Asset Tracking
- Equipment Tracking
- Finance & Administration
- Contract & Procurement Management
- Check Requests, Purchase Requisitions
- Legal Contracts, Information Requests
- Customer Support / Customer Service
- CRM w/Sales Support
- Asset Tracking
- Equipment Tracking
- Custom SharePoint Development
- Outlook Public Folder-based Programs
Crow Canyon Software Introduction Video
Our SharePoint Applications
– SharePoint Help Desk, SharePoint Service Desk and SharePoint Customer Service — are based on native SharePoint merged with our unique enhancements.
Government, Healthcare, Financial, Insurance, Non-profits, Law Firms, Religious organizations, Hospitals, Accountants, and more use our SharePoint application software. Customers include Federal Reserve Bank, US and Canada government, RICOH, other major corporations. Read what our clients have to say here.
Go beyond the usual help desk to deliver an integrated service desk application that extends support to all internal service departments – the backbone of your operation. Drive productivity in IT, Facilities, Human Resources, and Case Management. Raise accountability, service levels, and employee satisfaction across your organization.
Beyond the IT Help Desk see how our Service Request software can be used for just about any type of Employee or Customer Service / Support request purpose.
Customer Relationship Management (CRM)
Deliver exceptional customer service with a true team-based SharePoint Customer Support application. Crow Canyon’s Customer Service provides clients with account tracking, rich case management and routing capabilities, consistent notifications, a knowledge base, and email collaboration to ensure high levels of service. From a single view, get a total picture of all account activities — from new lead generation to after-sale customer service. Whether you support products, services, or equipment, CCS Customer Service is flexible enough to fit your needs.
The Assets Tracking and Equipment Tracking modules for Crow Canyon Software’s Service Request and Crow Canyon’s Customer Support, provide a simple yet powerful way to record and track asset and equipment information and activities, while linking them to tickets. Setup recurring maintenance calendars. Connect to vendor information, product manuals, support contracts, and warranties as well as outside databases.
