Education • Banking • Hospitality • City Services • Law Firms • Health Care • IT Service Companies • Internet Companies • Non-profits • Corporations

Powerful SharePoint Applications for Your Organization

Business Applications for SharePoint – On-Premise, Hosted, Online

Custom SharePoint Development – Web Parts, Apps – Outlook and Office 365

SharePoint Applications – Crow Canyon Business Suite

Crow Canyon’s Suite of SharePoint Business Applications provides a core set of programs to power efficiency and productivity in your organization. Use individually or in any combination.

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More SharePoint Applications

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SharePoint Services

Get the most out of Microsoft SharePoint! Our team will help you streamline your business process and find the right solutions for your unique business needs.

SharePoint Web Parts, Tools, Apps

Outlook Programs

Our Outlook-based “CCS Service Request 6.1″ will run in any version of Exchange and Outlook, including on-premise and Office 365.

 


Our SharePoint Applications

Built using standard SharePoint features along with enhanced web parts, dashboards, custom code, and other special features. Runs on SharePoint 2007, 2010, and 2013

SharePoint Help Desk, SharePoint Service Desk and SharePoint Customer Service, and more — all are based on native SharePoint merged with our unique enhancements.

Government, Healthcare, Financial, Insurance, Non-profits, Law Firms, Religious organizations, Hospitals, Accountants, and more use our SharePoint application software. Customers include major banks, US and Canada government, large corporations, as well as small and medium-sized businesses. Read what our clients have to say here.

Service Request for SharePoint, the ultimate help desk and service center software for your entire organization. SharePoint Service Request, Help Desk, Facilities, Human Resources, Employee Service Center

Go beyond the usual help desk to deliver an integrated service desk application that extends support to all internal service departments – the backbone of your operation. Drive productivity in IT, Facilities, Human Resources, and Case Management. Raise accountability, service levels, and employee satisfaction across your organization.

Beyond the IT Help Desk see how our Service Request software can be used for just about any type of Employee or Customer Service / Support request purpose.

Customer Service Management (CSM) for SharePoint, a service-oriented Customer Support, Account Management application. Improves customer retention, upselling and staff productivity. SharePoint Customer Service, Customer Support, Call Centers, Field Service
Customer Relationship Management (CRM)Deliver exceptional customer service with a true team-based SharePoint Customer Support application. Crow Canyon’s Customer Service provides clients with account tracking, rich case management and routing capabilities, consistent notifications, a knowledge base, and email collaboration to ensure high levels of service. From a single view, get a total picture of all account activities — from new lead generation to after-sale customer service. Whether you support products, services, or equipment, Crow Canyon Software Customer Service is flexible enough to fit your needs.

Asset Tracking for SharePoint and Equipment Tracking for SharePoint, track IT and Corporate Assets and link with our SharePoint applications for advanced asset and equipment management. Can link to inventory and discovery databases.

The Assets Tracking and Equipment Tracking modules for Crow Canyon Software’s Service Request and Crow Canyon’s Customer Support, provide a simple yet powerful way to record and track asset and equipment information and activities, while linking them to tickets. Setup recurring maintenance calendars. Connect to vendor information, product manuals, support contracts, and warranties as well as outside databases.

Extend our SharePoint Applications with Add-On Modules

SharePoint Mobile Option

Access Crow Canyon Software SharePoint applications from any SmartPhone – such as iPhone, Android, Blackberry, also iPads...more

SharePoint Dashboards and Reporting

Extend Crow Canyon Software SharePoint applications to deliver dynamic dashboard information and advanced reporting...more

SharePoint Service Level Agreements

Define and implement Service Level Agreements (SLAs) to ensure prompt and accurate responses...more

Outlook Plugin

With the Crow Canyon Plugin for Microsoft Outlook, users can create a ticket in SharePoint, convert an email to a ticket...more