Turn Microsoft SharePoint into a powerful Help Desk or Service Desk   with CCS Service Request and CCS Customer Service applications

Efficiently Track Issues & Requests, Improve Service to Employees & Customers!

Our applications for Microsoft SharePoint provide solutions for Help Desk, Customer Support, CRM, Call Centers, Facilities Maintenance, Work Order, Field Service, Asset/Equipment Management, Issue Tracking, and much more to over 2,000 organizations worldwide.

CCS Service Request for SharePoint, robust help desk and service center for your entire organization. SharePoint Service Request Help Desk

CCS Customer Service Management (CSM) for SharePoint, a service-oriented CRM application, improves customer retention, upselling and staff productivity. SharePoint Customer Service

CCS Service Request Introduction Video

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Government, Healthcare, Financial, Insurance, Military, Education, Non-profits, Law Firms, Religious organizations, Hospitals, Accountants, etc., all use our SharePoint application software. Customers include Federal Reserve Bank, US and Canada government, RICOH, other major corporations.

Crow Canyon's Applications for Microsoft SharePoint - Service Desk, Help Desk, Customer Support -- are built using standard SharePoint features along with enhanced web parts, dashboards, custom code, and other special features. You get all standard SharePoint features, customizable in the normal fashion, and the powerful extra features we provide, also customizable using familiar SharePoint interfaces.

Each of our applications - SharePoint HelpDesk, SharePoint Service Desk and SharePoint Customer Service - is based on native SharePoint merged with our unique enhancements. 

Extend our SharePoint Applications with Add-in Modules:

SharePoint Mobile Option - Access CCS SharePoint applications from any SmartPhone - such as iPhone, Android, Blackberry, also iPads!

SharePoint Assets/Equipment Tracking - Track IT and Corporate assets and equipment, and link with CCS Service Request SharePoint case management.

SharePoint Dashboards and Reporting - Extend CCS SharePoint applications to deliver dynamic dashboard information and advanced reporting.

SharePoint Service Level Agreements - Define and implement Service Level Agreements (SLAs) to ensure prompt and accurate responses.

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sales@crowcanyon.com

1 (925) 478-3110