Crow Canyon Applications in the Cloud

Run CCS Service Request or CCS Customer Service Management in a hosted environment.

Now you can benefit from Crow Canyon applications even if you don't have SharePoint deployed on-site.  CCS Service Request and CCS Customer Service are available online (in a hosted SharePoint environment) where your organization can pay per user per month running as a software service (SaaS). Since SharePoint is a non-proprietary platform, organizations can start managing service requests ‘in the cloud’ immediately and optionally can at a later stage move some or all of the applications in-house to an on-premise deployment when the local infrastructure is ready.

With our Hosted option you get all the benefits of Crow Canyon applications, without the bother and expense of buying and maintaining your own SharePoint servers.

Two hosting options:

Shared Hosting Environment

This option deploys the application in a multi-tenant  hosting environment with SharePoint 2010 Foundation.  You get all the features of on-premise application but are limited to running only Crow Canyon applications in a single site collection.  There is no access to SharePoint server level functions.  This is a great way to get started in a simple and quick implementation.  Pricing for the Shared Hosting option starts at $100 per month plus $25/service desk seat per month/ plus initial setup fees. 

Dedicated Hosting Environment

This option deploys the Application in a dedicated SharePoint 2010 Foundation hosted environment. This is literally the same installation as on-premise without the platform setup work.  You get all the features of on-premise application and have the ability to deploy your own applications and site collections. You have full access to SharePoint server level functions. This is a great way to get SharePoint deployed across your organization. Pricing for the Dedicated Hosting option starts at $500/month for a single service desk.   

For more information contact Sales@crowcanyon.com

SharePoint Hosting

Hosted Pricing and Specifications

Shared Hosting Plan

SharePoint 2010 Foundation, multi-tenant hosting.

Single Site Collection, Crow Canyon Applications only.  Recommended for organizations with less than 1000 employees.  Minimum 3 month committment.  No Active Directory link.

Pricing

CCS Service Request (includes 1 service area  2 seats)

Additional Service Areas (includes 1 seat)

Additional Seats

Advanced Reporting/Dashboard

Assets Module

Mobile Option

$100/month 

$50/month

$25/month

$50/month

$50/month

$50/month

 Initial Setup and Configuration $795

Dedicated Hosting Plan

SharePoint 2010 Foundation, dedicated SharePoint Server

Unlimited Site Collections, run Crow Canyon and other applications, server access.  Minimum 3 month committment. Active Directory link optional.

Pricing

Dedicated SharePoint Environment*

CCS Service Request Base (includes 1 service area, 4 seats)

Additional Service Areas (includes 1 seat)

Additional Seats

Advanced Reporting/Dashboard

Assets Module

Mobile Option

$300/month

$200/month

 $50/month

 $25/month

$50/month

$50/month

$50/month

Initial Setup and Configuration $995

*Contact Crow Canyon for configuration details 

Additional Hosting service options available

Support / Upgrades

Above prices includes support, maintenance and access to all core product  upgrades for the period of subscription / usage. 



 

 

LEARN MORE

 SharePoint Help Desk Features

 SharePoint Applications Datasheet
SharePoint Help Desk Screens
SharePoint Applications Demo
Live SharePoint Help Desk Demo
SharePoint Applications Prices

 

ADD-ON MODULES

SharePoint Help Desk Assets

SharePoint Service Desk Mobile option
SharePoint Alerts
SharePoint Reports