CCS CUSTOMER SERVICE
MANAGEMENT
Seat-Based Pricing
| CCS Accounts and CCS Customer Service (includes 4 seats) |
$2495 |
| Additional Seats |
$250 |
| Development Server License (with base module) |
$495 |
Site Collection Pricing
| Single WFE (server) Base module Single Service Area
unlimited users |
$5495 |
| Multiple WFEs (servers) Base module Single Service Area
unlimited users |
$5995 |
| Additional Customer Service Desks - each |
$1995 |
| Development Server License |
$695 |
Optional Modules
| Advanced Dashboard/Reports |
$695 |
| SLA Manager and Alerts |
$695 |
| Mobile Option - Smartphones (unlimited
users) |
$895 |
| Asset/Equipment
Tracking |
$795 |
What's included: 1 installation on the production server and 1 installation per
additional server. Additional installations are $495
Annual License Renewal - 30% of the current retail price.
Enterprise Licensing available, please contact
The Software subscription is good for one site collection installation on a Microsoft
SharePoint Server (MOSS, WSS, Enterprise or Foundation). The license is sent by email to the address
specified when purchasing. All prices in US $. There are no taxes or shipping charges.
WHAT'S INCLUDED IN THE ANNUAL SUBSCRIPTION RENEWAL
This Annual License includes Technical Support for installation, running, and
upgrading of the application. It also includes upgrades and fixes for the application.
The Annual License does not include customizations, integration with other programs,
extension of the program, or training of end users or staff. These are available as packages for an
additional cost.
SHAREPOINT SERVICE PACKAGES
| Quick Start |
$995 |
| Quick Start Plus |
$1695 |
| Ticket Migration Service |
$895 |
| Additional Installation |
$495 |
| SharePoint Version Migration Service (Move app from SP 2007 to SP 2010) |
$795 |
| Customizations per hour (also available in 10-hour blocks for
$1,250) |
$150 |